Arrival time at the airport

Always give us the scheduled time of arrival as we monitor your flight for delays (included in our price)
We will send your driver into the terminal
... 15 min after actual landing for European flights
... 30 min after actual landing for Intercontinental flights
Then we will give you additional 40 min free waiting time in the terminal
If you feel you might need more time to clear customs and passport control,
please advise us how long after the landing you would like our driver to arrive in the terminal in the comment box
If you are a business class passenger or have a hand luggage only then please advise so in the comment box so we can send the driver to the terminal as soon as your plane has landed
Meeting point is Airport Information Desk in the arrivals terminal where the driver will be holding a name board with your name on it.
If you having any trouble contacting our driver please call us immediately.
Never leave the terminal before contacting us first us it will be considered as a ‘no show’ and you be liable for the full price of the journey.